IndiSoft: Pioneering Global
Capability Center Setup
Through BOT Model
Transform your global operations with IndiSoft's specialized Build-
Operate-Transfer model for Global Capability Centers. We help
businesses establish strategic offshore hubs with minimal risk and
maximum impact.
Understanding Global Capability Centers
Strategic Evolution
Global Capability Centers have evolved
dramatically from cost-reduction facilities
into strategic innovation powerhouses
that drive digital transformation,
accelerate business growth, and create
sustainable competitive advantages for
forward-thinking global organizations.
Talent Access
GCCs unlock access to diverse, specialized
global talent ecosystems, enabling
companies to build multidisciplinary
teams with advanced technical capabilities
and unique perspectives that complement
and enhance domestic workforce
competencies.
Competitive Edge
Organizations that strategically leverage
GCCs experience measurable advantages
in operational excellence, innovation
acceleration, and market agility—
positioning them to outperform
competitors in rapidly evolving global
markets.
The Build-Operate-Transfer (BOT) Model Explained
1
Build
IndiSoft creates your customized offshore center from the
ground up, managing facility design, technological
infrastructure deployment, and strategic talent acquisition
aligned with your specific business objectives.
2
Operate
We orchestrate day-to-day operations, cultivate high-
performing teams, and implement industry best practices
while systematically transferring critical knowledge and
capabilities to your organization.
Transfer
Upon reaching operational maturity, full ownership
seamlessly transitions to your company, delivering a turnkey
global capability center with established talent, optimized
processes, and sustainable operational frameworks.
IndiSoft's Unique BOT Approach
Comprehensive Assessment
We analyze your business needs, goals, and challenges to design a tailored GCC
strategy aligned with your long-term vision.
Talent-First Philosophy
Our approach prioritizes building exceptional teams with the right cultural fit
and technical expertise for your specific industry.
Phased Implementation
We follow a structured, milestone-based deployment process that minimizes
disruption while maximizing knowledge transfer.
4Partnership Mentality
We operate as an extension of your organization, ensuring alignment with your
company values and business objectives.
Benefits of IndiSoft's BOT GCC Setup
Risk Mitigation
Our model eliminates the uncertainties of establishing offshore operations
independently, with IndiSoft absorbing initial setup challenges while you focus on core
business.
Cost Optimization
Reduce capital expenditure by leveraging our established infrastructure and resources,
with predictable operational costs and significant long-term savings.
Accelerated Timeline
Leverage our pre-existing networks and expertise to reduce GCC setup time by up to 60%
compared to traditional approaches.
Strategic Flexibility
Maintain complete control over your strategic direction while benefiting from our
operational expertise during the critical establishment phase.
Technology and Infrastructure Support
Network Infrastructure
Enterprise-grade
connectivity solutions with
redundant systems
ensuring 99.9% uptime and
secure global
communications.
Security Systems
Comprehensive physical
and digital security
protocols meeting
international standards and
industry-specific
compliance requirements.
Workspace Design
Ergonomic, collaborative
environments designed for
productivity and employee
wellbeing, featuring
modern amenities and
flexible layouts.
Cloud Integration
Seamless cloud
infrastructure setup with
multi-region support and
enterprise-level security
configurations.
Talent Acquisition and Management
Strategic Sourcing
Targeted recruitment leveraging
deep regional networks and
industry-specific talent pools.
Rigorous Selection
Multi-stage evaluation process
assessing technical skills, cultural fit,
and growth potential.
Continuous Development
Structured training programs and
career advancement pathways to
retain top talent.
3
Performance Optimization
Data-driven performance
management systems aligned with
your organization's objectives.
Legal and Compliance Framework
Strategic Legal Guidance
Executive-level compliance planning
2
Contractual Frameworks
Comprehensive agreement structures
Regulatory Compliance
Multi-jurisdictional legal adherence
4
Risk Management
Proactive legal risk mitigation
Our comprehensive legal support navigates complex international regulations, ensuring your GCC operates with full compliance across
jurisdictions while protecting intellectual property and optimizing tax structures.
Industry-Specific GCC Solutions
Technology & IT
Specialized centers for
software development, QA, IT
support, and digital
transformation initiatives.
Financial Services
Secure environments for
financial operations, analysis,
and regulatory compliance
functions.
Research & Development
Innovation labs for product
development, engineering, and
specialized research activities. Business Services
Operations centers for
customer support, back-office
functions, and business
process management.
Case Studies and Success Stories
Financial Models and Investment Strategy
Initial Investment
Optimized capital allocation
Operational Funding
Predictable cost structures
Transfer Valuation
Fair market-based pricing
Long-term ROI
Sustainable value creation
Our transparent financial models provide clear visibility into all aspects of GCC investment, from initial setup through operation and final
transfer, with structured payment plans aligned to key milestones and performance outcomes.
Technology and Innovation Capabilities
IndiSoft's Global Capability Centers excel at implementing and leveraging next-generation technologies that drive business transformation and competitive advantage. Our technology expertise spans multiple domains and provides your organization with access to
specialized skills that might otherwise be difficult to acquire and maintain.
Our GCCs leverage cutting-edge technologies including AI/ML, cloud computing, advanced analytics, and automation to drive innovation and digital transformation for your business.
Artificial Intelligence & Machine Learning
We implement AI solutions that transform business processes through intelligent automation, predictive capabilities, and cognitive services. Our ML specialists develop custom algorithms that learn from your data to improve decision-making, enhance customer
experiences, and identify new market opportunities.
Cloud Computing & Infrastructure
Our cloud expertise spans public, private, and hybrid environments across all major platforms including AWS, Azure, and Google Cloud. We design scalable, resilient architectures that optimize performance while maintaining security and compliance, enabling your
business to innovate rapidly without the constraints of traditional infrastructure.
Advanced Analytics & Data Intelligence
Turn your data into actionable insights with our advanced analytics capabilities. Our data engineers and scientists build comprehensive data pipelines, visualization platforms, and predictive models that extract maximum value from your information assets and support
evidence-based decision making.
Robotic Process Automation
Eliminate repetitive tasks and improve operational efficiency with our RPA solutions. We identify automation opportunities across your organization and implement bots that execute transactions, process data, and integrate systems without human intervention,
freeing your teams to focus on higher-value activities.
Cybersecurity & Compliance
Protect your digital assets with comprehensive security solutions designed for today's threat landscape. Our security professionals implement multi-layered defenses, continuous monitoring systems, and compliance frameworks that safeguard sensitive data while
enabling business innovation.
Each GCC is equipped with state-of-the-art technology infrastructure, development environments, and collaboration tools that enable seamless integration with your existing operations. Our innovation labs provide dedicated spaces for experimentation and proof-of-
Geographical Expertise
Bangalore
India's Silicon Valley offers
exceptional tech talent, innovation
ecosystem, and established IT
infrastructure with over 1.5 million
tech professionals.
Hyderabad
A rapidly growing tech hub with
prestigious engineering institutions,
competitive operational costs, and
strong government support for
technology companies.
Pune
Known for exceptional engineering
talent, research institutions, and
quality of life benefits that support
strong talent retention and workforce
stability.
Scalability and Growth Strategies
Foundation Building
Establish core functions with essential
team members, focusing on
immediate business needs while
developing standard operating
procedures and infrastructure
foundation.
Capability Expansion
Systematically grow the center by
adding complementary functions,
enhancing team capabilities, and
expanding technical infrastructure to
support additional workloads.
Strategic Maturity
Transform the center into a strategic
hub taking ownership of complete
business processes, driving
innovation, and contributing to global
business strategy.
HR and Talent Development
Program Element Implementation
Approach
Expected Outcomes
Skill Enhancement Structured technical
and soft skills
curriculum
Improved productivity
and quality
Leadership
Development
Mentorship and
specialized training
tracks
Self-sufficient
management pipeline
Cultural Integration Cross-location
exchange and
collaboration initiatives
Unified organizational
culture
Performance
Management
Data-driven evaluation
with clear KPIs
Enhanced team
optimization
Communication and Collaboration
24/7
Support Coverage
Round-the-clock operation alignment across global time zones
99.9%
Connectivity Uptime
Enterprise-grade communication infrastructure
3+
Communication Channels
Multi-modal interaction platforms
12+
Languages Supported
Multilingual capabilities for global markets
Our sophisticated communication framework bridges geographical and cultural gaps, ensuring seamless collaboration between your
headquarters and offshore teams through integrated technology platforms and structured interaction protocols.
Risk Management Approach
Geopolitical Risk Mitigation
Operational Continuity Planning
Talent Retention Strategies
Intellectual Property Protection
Future of Global Capability Centers
1Intelligent Automation (2023-2024)
GCCs will dramatically increase implementation of AI and RPA for routine
processes, elevating team members to higher-value strategic work.
2Distributed GCC Models (2024-2025)
Multi-location GCC networks will emerge, combining advantages of different
regions while mitigating concentration risks.
Innovation Hubs (2025-2026)
GCCs will transition from service delivery to becoming primary innovation
centers driving global business transformation.
4Ecosystem Integration (2026-2027)
GCCs will form deeper connections with local startups, universities and research
institutions, creating powerful innovation networks.
Client Engagement Process
Discovery
We analyze your goals, challenges, and specific requirements through in-depth consultations with key stakeholders.
Design
Our team creates a tailored GCC strategy with detailed implementation roadmap, talent plans, and technology architecture.
Implementation
We execute the plan, establishing facilities, recruiting teams, and implementing systems according to agreed timelines.
Operation
IndiSoft manages day-to-day GCC functions while gradually transferring knowledge and capabilities to your organization.
Transfer
Full ownership transitions to your company according to the predetermined schedule and success criteria.
Your Global Expansion Partner
Proven Expertise
Over 15 years of experience establishing successful
Global Capability Centers for Fortune 500
companies and growing enterprises alike.
Dedicated Partnership
We function as an extension of your organization,
prioritizing your business objectives and cultural
values throughout the GCC journey.
Measurable Results
Our clients average 40% cost reduction, 30%
productivity improvement, and 25% faster time-to-
market after GCC implementation.
Next Steps
Contact us today for a personalized consultation to
explore how our BOT model can transform your
global business capabilities.
